Cite

Abstract

In the research work, the application of electronic government, which is considered a new state administration and marks the beginning of a new stage in administration, is investigated and analyzed in different states. At the same time, e-government models are mentioned, various approaches and views are shown, and attention is paid to the possible directions of e-government development in Azerbaijan. The development of ICT has necessitated the transition of governments to a new public administration, and the corresponding situation is of particular importance in the direction of optimization and efficiency of government expenditures. In the study, the models put forward by researchers, state institutions and international organizations were shown, and their characteristics and signs were noted. The maturity levels and stages of these models are analyzed and development directions are indicated. Then, in the research work, the models are shown in five directions for service areas according to the direction of development of government structures and information technologies. At the same time, the Western and Eastern models of electronic government were mentioned in the research work, and the countries according to these models were indicated, as well as the development directions of electronic government belonging to those countries were emphasized. Similar and different features, positive and missing aspects of the e-government implementation process by country are shown. In the Republic of Azerbaijan, which pays special attention to the application and formation of electronic government, attention was paid to the importance of the activity of "ASAN service" centers and the factor of providing services from one center. In the end, the importance of all models was noted, suggestions and recommendations were shown based on the research carried out in a generalized form, the use of international experience and the expectation of security measures were considered appropriate, taking into account the future prospects of e-government.

Keywords

information, electronic government, digital technology, e-service, model

References

1. National Strategy for the Development of the Information Society in the Republic of Azerbaijan for 2014–2020. (2014). Retrieved from https://ict.az/uploads/files/2014-2020stradegiya.pdf (In Azerbaijani)
2. Decree of the President of the Republic of Azerbaijan. (2013). On the approval of the "Regulation on the Electronic Government Portal" and measures related to the expansion of electronic services. Baku. Retrieved from https://e-qanun.az/framework/25215 (In Azerbaijani)
3. Law of the Republic of Azerbaijan. (2004, March 9). On electronic signature and electronic document. Baku. Retrieved from https://e- qanun.az/framework/5916 (In Azerbaijani)
4. Law of the Republic of Azerbaijan. (2022, December 9). On public-private partnership. Baku. Retrieved from https://e-qanun.az/framework/53020 (In Azerbaijani)
5. Suleymanov, M., & Mirbashir oghlu, E. (2024). The importance of implementing electronic public procurement and innovations introduced to electronic government. Metafizika Journal, 7(3), 145–158. https://doi.org/10.33864/2617-751X.2024.v7.i3.145-158 (In Azerbaijani)
6. Suleymanov, M. (2024). The importance and prospects of establishing the National Electronic Government Portal in the Republic of Azerbaijan. Geostrategic Journal, 5(83), 67–71. (In Azerbaijani)
7. Yusifov, F. (2024). Electronic government model: International experience, problems, and approaches. In Problems of Electronic Government Development, I Republican Scientific-Practical Conference, 70–72. (In Azerbaijani)
8. Abdulmula, L., & Yasar, A. (2017). The five models for E-Government. Imperial Journal of Interdisciplinary Research (IJIR), 3(2), 87–93. (In English)
9. Ibadov, N., & Mammadli, N. (2023). Electronic government: Theoretical foundations and directions of action. Political Science and Security Studies Journal, 4(2), 43–48. (In English)
10. Meyerhoff, M. (2016). E-governance and stage models: Analysis of identified models and selected Eurasian experiences in digitizing citizen service delivery. Electronic Government, An International Journal, 12(2), 107–141. (In English)
11. Sandra, I., & Rodrigues, B. (2018). The Małopolska School of Economics in Tarnów Research Papers Collection. Research Papers Collection, 40(4), 95–114. (In English)
12. Suleymanov, M. (2024). E-participation: The role and importance of citizen participation in the provision of public services. Regional Studies, 38, 138–144. (In Azerbaijani)
13. Shimshek, M., Ozcan, T., Ergun, T., & Chelik, V. (2019). Levels of electronic signature. Information Management Journal, 2(2), 136–144. (In Turkish)
14. ASAN Service Portal. (n.d.). Retrieved from https://vxsida.gov.az/statistics/ (In Azerbaijani)
15. Electronic Government Portal. (n.d.). Retrieved from https://e-gov.az/ (In Azerbaijani)
16. United Kingdom Public Sector Information Website. (n.d.). Retrieved from https://www.gov.uk/ (In English)